Founding Partner Program · Limited to 3 businesses

    Lanson Reception
    Your AI front office, ready in minutes

    Leave your website or business address. Lanson prepares a personalized front office agent and calls you when it is ready.

    No payment required to try. We build your agent first.

    Core capabilities

    Every call answered. Every lead captured.

    Your customers always reach a helpful, knowledgeable agent — day or night.

    01/Core capabilities

    What your AI receptionist can do

    Every Lanson Reception agent starts with these core capabilities, then gets tailored to your business.

    Answer calls

    Picks up every call within seconds, 24/7 — no voicemail, no missed leads.

    Capture intent

    Understands why the caller is reaching out and records the key details.

    Schedule & route

    Books appointments, sends reminders, and escalates urgent matters to your team.

    Answer FAQs

    Responds to common questions using your business knowledge base.

    Take messages

    Collects detailed messages and delivers them to the right person.

    Transfer calls

    Seamlessly warm-transfers to a human when the situation requires it.

    02/Conversation quality

    Hear it for yourself.

    Listen to real AI receptionist conversations. Natural, responsive, and on-brand.

    It doesn't sound like a robot. It sounds like your best front-desk person.

    Select a demo above to hear a sample conversation.
    03/Use cases

    Built for real business situations

    From law firms to clinics to service businesses — Lanson Reception adapts to how you work.

    Law firm

    “We were missing 40% of after-hours calls. Now every call is answered and logged.”

    A boutique law firm uses Lanson Reception for after-hours coverage. The agent screens new client calls, collects case details, and schedules consultations.

    After-hours intake✓ Captured

    • New client: Personal injury inquiry

    • Callback scheduled: Next business day, 9 AM

    • Priority: Standard

    04/Capabilities

    What's available, configurable, and expanding

    A transparent view of what your AI receptionist can do today and what you can customize.

    Out of the box

    Answer inbound calls

    Available immediately — no setup required.

    Out of the box

    Caller intent detection

    Available immediately — no setup required.

    Out of the box

    Message taking

    Available immediately — no setup required.

    Out of the box

    FAQ responses

    Available immediately — no setup required.

    Out of the box

    Call summaries

    Available immediately — no setup required.

    Out of the box

    SMS notifications

    Available immediately — no setup required.

    Configurable

    Custom greeting

    Tailored to your business during onboarding.

    Configurable

    Business knowledge base

    Tailored to your business during onboarding.

    Configurable

    Appointment scheduling

    Tailored to your business during onboarding.

    Configurable

    Call routing rules

    Tailored to your business during onboarding.

    Configurable

    CRM integration

    Tailored to your business during onboarding.

    Configurable

    Multi-language support

    Tailored to your business during onboarding.

    05/How it starts

    From your business to a working front office

    A clear, guided process — not a black box.

    01

    We learn your business

    Provide your website, documents, policies, workflows and the systems your team already uses.

    02

    Lanson builds the context

    Business knowledge, customer history, appointment logic and workflow rules become part of the front office.

    03

    You define authority

    Choose what Lanson can answer, collect, schedule, update, execute, decide or escalate.

    04

    We test real situations

    Run realistic customer conversations, edge cases and failure scenarios before production use.

    05

    Connect your workflow

    Use Lanson for all calls, after-hours, overflow, a dedicated line or selected customer workflows.

    06

    Improve from production

    Every real conversation becomes new evidence for improving knowledge, behavior and execution.

    Why now

    “The cost of a missed call isn't just the call. It's the customer you never hear from again.”

    Lanson Reception makes sure that never happens — for $49/month, with a 60-day pilot and engineer-led implementation included.